Cloud CMA SSO Bug

Cloud CMA Known Bug

This Issue Has Been Resolved! Click Here If You Implemented The Workaround Outlined Below and Need to Revert Your CLOUD CMA Changes. ISSUE A new bug has developed where agents are unable to access CloudCMA. In short, W&R Studios made changes to their data/processes that are causing SSO (single-sign-on) login failures for our members accessing CloudCMA. Apparently, they updated our agent’s MLS IDs to include CRMLS’s ‘ITC-‘ prefix.  CloudCMA support has sent this issue to their development team with a request for a high priority fix.  No ETA yet. There is a short-term workaround, but there is a caveat.  If an agent implements this fix, they will have to undo it once CloudCMA fixes the i-Tech MLS ID prefixing issue. WORKAROUND The workaround is to access CloudCMA directly at www.cloudcma.com. Here are the steps to follow: The agent will be prompted for their email address and MLS password. Once...

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