This Issue Has Been Resolved! Click Here If You Implemented The Workaround Outlined Below and Need to Revert Your CLOUD CMA Changes. ISSUE A new bug has developed where agents are unable to access CloudCMA. In short, W&R Studios made changes to their data/processes that are causing SSO (single-sign-on) login failures for our members accessing CloudCMA. Apparently, they updated our agent’s MLS IDs to include CRMLS’s ‘ITC-‘ prefix. CloudCMA support has sent this issue to their development team with a request for a high priority fix. No ETA yet. There is a short-term workaround, but there is a caveat. If an agent implements this fix, they will have to undo it once CloudCMA fixes the i-Tech MLS ID prefixing issue. WORKAROUND The workaround is to access CloudCMA directly at www.cloudcma.com. Here are the steps to follow: The agent will be prompted for their email address and MLS password. Once entered,...Continue reading
