Member Center FAQs

GAOR Knowledgebase of Tips, Tricks, and How To.
A curation of facts and links that will be helpful tools to members in general.

BCH Rent Relief Program

California COVID-19 Rent Relief Program for Landlords

California State, Glendale City Govemment, Government Affairs, Headline News, Industry Articles, L.A. County, Member Center FAQs

If you are a landlord who has one or more eligible renters, you can apply to get reimbursed for 80% of each eligible renter’s unpaid rent between April 1, 2020, and March 31, 2021.  You are required to agree to waive the remaining 20% of unpaid rent for that specific time period. Learn about the requirements and what you need readily available before applying. Take the Landlord Eligibility Quiz About BCSH...

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10 Things New Users Should Know About RPR Residential

Member Center FAQs, RPR - Realtors Property Resources

Need help or have questions? RPR will guide you along and help you learn every step of the way.  The RPR Learning Menu is accessible on almost every page within RPR.  They also offer Guided Shortcuts that help you through, step-by-step and click-by-click, some of our most used (and most helpful) features.  Another useful source for new members is the RPR New User Article Series. We consider these features to be the “pillars” of what RPR has to offer.  Here’s an overview of what you’ll find in the RPR New User Series:  Homepage Property Search Maps Property Details Property Pricing Neighborhoods Schools Market Activity Report Reports RPR Mobile™ Learn or Brush Up on RPR...

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New iTech Login Screen

NEW iTech Log On Screen

GAOR Update, Member Center FAQs, MLS iTech Updates

Coming Thursday, Feb 25 will be a modern iTech launch page.  It will have the links you are already familiar with, as well as a few other common links added for convenience.   From this page you can: Access your iTech MLS Dashboard Search for Properties Search for Offices and Agents Access your agent portal to pay member dues Access GAOR’s Credit Card Authorization form to pay for dues (often needed when paying past the online cutoff date) Contact iTECH/CRMLS Support Center CALL the iTECH/CRMLS Support Center  Link directly to GAOR.org We do not anticipate any disruption of service to iTech MLS.   iTech MLS...

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Fairhaven - NAR

In the fictional town of Fairhaven…

GAOR, Member Center FAQs, NAR Resources

New Simulation Training Supports Agents in Fair Housing Efforts The National Association of REALTORS® announces the launch of its new fair housing training platform, Fairhaven. Available to all 1.4 million NAR members, the interactive online simulation helps learners identify, prevent, and address discriminatory practices in real estate. In the fictional town of Fairhaven, agents work against the clock to sell homes while confronting realistic scenarios where discrimination can occur. In each interaction with clients and colleagues, learners make choices and receive feedback they can apply to daily business interactions. The training also puts the learner in the shoes of a client experiencing discrimination and includes powerful testimonials demonstrating the impact of housing discrimination in real people's lives. Make sure you're adhering to fair housing principles by exploring the town of Fairhaven to help identify and combat discrimination in home buying....

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prop 19

Proposition 19 Resource Material

California State, Government Affairs, L.A. County, Member Center FAQs

As new information about the implementation of Proposition 19 comes out this year, we will make every effort to disseminate the data points and bring them to your attention in the form of a post or discussion topic at our Weekly Town Hall Meeting. Any information we gather will be collected and summarized on this dedicated resource page.  gaor.org/prop19 Should you come across a worthy resource, please contact us so that we can add it and share it with your fellow members. Take Me To GAOR’s PROP 19 Resource Page...

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Rapattoni Learning Center - iTECH

Rapattoni Video Tutorials on iTECH

Classroom Learning, Member Center FAQs, MLS iTech Updates

Need a quick fix?  These video tutorials from Rapattoni are a GREAT resource. From the iTECH dashboard… Click on HELP from the top menu Choose LEARNING CENTER You can search by keywords or filter by categories! Take Me To The RAPATTONI Learning Center NOTE: Video titles marked with an asterisk refer to optional features and functions that may not be available in your MLS....

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ANNUAL and QUARTERLY Fees Now Due

Both Annual -AND- Quarterly Fees Are Due in January

CAR Updates, Events, Webinars, Meetings & Deadlines, GAOR Update, Member Center FAQs, MLS, MLS iTech Updates

Just to recap, January is a busy month for paying both Annual Membership Fees and MLS Fees. On THE FIST DAY of every year, your Association Membership Fees are due.  This year, we are giving members 30 days to pay those fees. A GAOR Late Fee of $35 will be assessed beginning February 1st A C.A.R. Late Fee of $30 will be assessed beginning March 1st In THE FIRST MONTH of every year, the first of FOUR MLS quarterly installments is also due.  This year the first installment is due January 11th. GAOR iTech/CRMLS Late Fees Will Be Assessed Beginning January 12th Learn More About Fees Here Pay My Fees...

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Become a 2021 Sponsor

2021 Sponsorship Opportunities Now Available at GAOR

GAOR, Member Center FAQs

Reserve your space today as an annual GAOR 2021 sponsor. As we leave a century of tradition in our wake and forge a new century of real estate innovation and civic involvement, GAOR invites you to be an innovative influencer in our post-pandemic world in 2021. Put your logo, your product, and your service offerings in front of 1,500 associate REALTORS®.  Show your innovative spirit and leadership while participating in events of all sizes both virtually and someday in person. Stay tuned for a new 2021 Sponsorship Package! We will work with you to create a special sponsorship format that best fits your own marketing needs. Sponsor Form...

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NAR Giftig Ideas

NAR Gifting Ideas With a Real Estate Spin

Industry Trends, Member Center FAQs, NAR Resources

Fortunately, the librarians working in the Library & Archives of the National Association of REALTORS® have you covered. These recent books related to homes, buildings, and other facets of real estate are at the top of their wish lists. From history to business to fiction, these gift suggestions may inspire anyone who loves to learn and think about how real estate and communities influence how we live....

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Supra Payment Management Update

Events, Webinars, Meetings & Deadlines, Member Center FAQs, Supra

Dear Members, Following is a notice from SUPRA. Dear Supra Customers, Effective January 31, 2021, Supra will no longer process ACH payments (electronic, bank-to-bank money transfers) for monthly debits. Keyholders who pay their Supra key fee using the ACH payment option will be affected by this change. We are implementing this change to the Keyholder payment options in order to streamline our processes and provide better service to our customers. SupraNET and SupraWEB will be updated in mid-December 2020 to discontinue ACH as a payment option. After the change is made, you will no longer be able to sign up Keyholders with the ACH payment option for initial or recurring payments. Any Keyholder currently set up to pay via ACH will need to change their payment option to a debit or credit card no later than January 31, 2021. Pre-paid cards can also be used as a payment option...

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RPR - Branding for Brokers

RPR – Branding and Tools Tailored for Brokers

Member Center FAQs, RPR - Realtors Property Resources

Learn to optimize RPR for your marketing needs.  See how other Brokers are using RPR… “A major feature of RPR is the integration of all the data feeds. It allows the agent to do one-shop research. It’s the Google® of the REALTOR® marketplace.” BROKER TOOL SET:  Take a closer look at the invaluable assets this tool set offers LEARNING:  Quick and convenient video tutorials for RPR knowledge seekers ENROLL:  Get started by telling us about your brokerage and we’ll do the rest UPDATE BROKER TOOLS:  Update or modify your Broker Tool Set...

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zipForm Training Webinars

zipForm® Webinars

C.A.R. Resources, Classroom Learning, GAOR, Member Center FAQs

Below is a list of webinars from the Californa Association of REALTORS® website. Be sure to visit the C.A.R. website for the latest lineup or changes to their webinar offerings. Date/ Time Course Registration 10/20/20201 p.m. to 2 p.m. Grow Your Knowledge of Lone Wolf Transactions (zipForm Edition) – Learning the Basics Register here 10/22/20202 p.m. to 3 p.m. Lone Wolf Transactions (zipForm Edition) Best Practices in a Paperless World! Register here 10/27/202011 a.m. to Noon Sign Documents Electronically with Digital Signatures inside Lone Wolf Transactions (zipForm Edition) Register here 10/29/202010 a.m. to 11 a.m. Fill Contracts Out on the Go with zipForm® Mobile – and go Paperless! Register here 11/3/202010 a.m. to 11 a.m. Grow Your Knowledge of Lone Wolf Transactions (zipForm Edition) – Learning the Basics Register here 11/4/202010 a.m. to 11 a.m. Learn All the Advanced Features of Lone Wolf Transactions (zipForm Edition) Register here 11/10/202011...

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REVEI Courses

Revei Real Estate Education

Classroom Learning, GAOR, Member Center FAQs

Stress Free DRE Continuing Education in California. The simplest way to earn your DRE continuing education requirements with the Revei online learning system. Following are the course offerings.  You have multiple date options from which to choose. Residential Purchase Agreement      |     Oct 7, Nov 4 License Renewal Crash Course      |      Oct 9, Oct 16, Oct 23, Nov 13, Nov 20, Dec 4, Dec 11 Realtor Code of Ethics (COE) Due Every 3 Years      |      Nov 12 41 Standard Disclosures in Residential Real Estate      |      Nov 18, Dec 17 zipForm® Plus by LoneWolf      |      Dec 2 You can always stay up-to-date with Revei ‘EventBrite’ courses here. Residential Purchase Agreement OCTOBER 7th NOVEMBER 4th About this Event Everything you need to know about the Residential Purchase Agreement The 2 plus 1 plus 1...

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Supra Service Hours

Supra Service Hours at GAOR

Member Center FAQs, Supra

Most Supra services and payments can be handled online or over the phone. However, in some cases, you may need to come to the office. Due to local regulations, we must limit staff hours in the building. With this in mind, please adhere to the following: Call or email us in advance and make an appointment to come in. The appointment windows are Tuesdays and Fridays from 2:00 – 3:00 p.m. only. Please do not be late or come to the building outside of these times. Do not show up without an appointment. If you miss your appointment time then reschedule with the staff to come in during the next appointment window. If you have a major emergency and need a Supra box right away, contact us. SOON….We will have a new phone system in place that the staff will be able to pick up remotely. FOR NOW…the quickest...

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Implicit Bias Training

NEW | NAR Implicit Bias Training Video for Members & Associations:

Member Center FAQs, NAR Updates

As part of its commitment to addressing racial injustice in America, the National Association of Realtors® has begun circulating a new 50-minute implicit bias training video to its members and association staff. Partnering with the New York-based Perception Institute, NAR’s online video draws upon recent research to illustrate how the human brain’s automatic, instant association of stereotypes with particular groups can cause people to treat those who are different from them unfairly. Scientific evidence also suggests these biases persist despite people’s best intentions and often without conscious awareness.    READ MORE HERE....

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-NAR Clear Cooperation Policy

Clear Cooperation Policy Implementation – GAOR i-Tech MLS Enforcement

GAOR, Member Center FAQs

Dear Members, As you know by now, NAR’s Clear Cooperation Policy has been in effect since May 1 of this year. At GAOR, we held a grace period up until August 1 during which we were not issuing violations. In keeping with NAR’s requirements, GAOR is now issuing violations notices and potential fines. Please read GAOR’s official policy on how to comply with Clear Cooperation and see the schedule of fines. If you have any questions, please contact GAOR for clarification. CEO David Kissinger is also available to make a presentation to the agents in your office at any upcoming weekly or monthly meeting. Thank you!...

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STAR Kids -GoFundMe

GAOR Establishes an Annual GoFundMe Campaign

_News Topics, Community Updates, Member Center FAQs

Beginning in 1995, the S.T.A.R. program was designed for at-risk children between the ages of 9 and 14. Most are from low to moderate-income families in South Glendale. Students enter the program recommended by teachers, school administrators, and others. Typically, STAR has 12-20 children enrolled in the program. Many come from impoverished family situations, single-parent homes, or those without nurturing parents or families. The Glendale Association of REALTORS®  has been involved with this program for over 20 years. Visit our GoFundMe page to make a donation....

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GAOR News Update

State of the Association

_News Topics, Board of Directors Update, Events, Webinars, Meetings & Deadlines, GAOR, GAOR Update, Member Center FAQs

GAOR’s 2020 President Steven Small delivered the State of the Association address at our Annual General Membership Meeting on July 15, 2020. Good morning and welcome to the 2020 General Membership Meeting for the Glendale Association of REALTORS®. As a part of this meeting it is my role as your president to share with you the state of the association. As you know we have all have major challenges this year that no one could have anticipated. However, thanks to everyone’s dedication, resilience and flexibility we are in a strong position as an Association to move forward into the last half of this year and into 2021. The Association Our member count is 1,610 which includes active REALTORS®, secondary members and affiliates. The i-Tech MLS member count is 1,343. Both of these member counts are about 5% lower from this same time last year. I want to recognize the...

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Whitelist gaor@gaor.org

Don’t Miss Important GAOR Emails

Member Center FAQs

Whitelist GAOR@GAOR.org We are hearing that some members are not getting timely email notices from GAOR. Below is information to help you keep informed through important email notices. Although all official emails come from GAOR@GAOR.org, most are sent on behalf of third-party providers. As such we suggest you WHITELIST each of the following types of emails that are sent on behalf of our two providers. Invoice Notices, MLS Notices (Rapattoni) Email: MLSEmail@rapattoni.com News from our CEO and President (Constant Contact) Following is a link to a KB (knowledge base) post from Constant Contact. They cover in detail how you can WHITELISTGAOR@GAOR.ORG with the email providers listed below....

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Coming Soon Status - FAQs

‘Coming Soon’ Status FAQs

_News Topics, CAR Updates, CRMLS, Member Center FAQs, MLS, MLS iTech Updates, NAR Updates, Reciprocal MLS

Does i-Tech MLS share ‘Coming Soon’ listings with any neighboring MLSs?For now, ‘Coming Soon’ listings are shared with CRMLS. It may be shared with other MLSs in the future. Contact GAOR for details What is the Coming Soon status?The i-Tech ‘Coming Soon’ status is defined as a property that is under a valid listing agreement but may not be shown to the public. What is the status color for Coming Soon listings?The status name and pin color on maps is a yellow-gold. What is unique about the Coming Soon status?A listing in the ‘Coming Soon’ status satisfies the requirement of NAR’s Clear Cooperation policy, MLS Rule 8.0. A listing broker may advertise and/or market a listing in the ‘Coming Soon’ status, but the property may not be shown to the public. Are there any requirements for marketing or advertising a ‘Coming Soon’ property?Yes. Marketing and Advertising of a property in...

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CRMLS IDX Bug

CRMLS IDX Issues With Agent Contact Information

_News Topics, CRMLS, Member Center FAQs, MLS, MLS iTech Updates, Rapattoni

One Thing Every Listing Agent MUST DO To Ensure CRMLS Users Have Access To Your iTech Contact Information With CRMLS, we have created a workaround to ensure that our agent’s profile information is transferring to, displaying in, and ultimately printing from CRMLS.  In short, here is what YOU need to do to ensure your contact information appears with your MLS listings in CRMLS.  Below are screenshots as a visual aid. Type in your contact information into each of your listings. Complete the Contact Order/Contact Phone 1 thru 6 fields, in part or in whole. These fields can contain an email address in addition to phone numbers. This is an example of how your contact information will appear in CRMLS if you DO NOT add contact information in the Contact Order/Phone fields. The only phone number will be your office’s primary phone. This is an example of how contact information appears in...

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C.A.R. Documents Scheduled For June 22 Release

C.A.R. Documents Scheduled for June

_News Topics, CAR Updates, GAOR, Member Center FAQs

NOTE: The forms are tentatively scheduled for a June 2020 release. Depending on the comments received, and other priorities, CAR reserves the right to postpone the release date until December 2020 or take some other action. *Following, you will find the latest ‘redline’ copy of the June 2020 draft forms. These forms will be released the week of June 22, 2020.  Although in it’s final stage, we reserve the right to make last-minute changes....

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Letter from GAOR on the Values of Justice and Fairness

_News Topics, Board of Directors Update, GAOR Update, Member Center FAQs

Dear REALTORS®, Just a week ago we were sickened as we watched, as did many of you, the death of an African American man caused by police misconduct. It was so outrageous, that many other police agencies, including the Glendale Police Department, disavowed the actions of the Minneapolis officers and reaffirmed the need for trust and dialogue with the community. This weekend the resulting protests all over the United States – individuals exercising their right to free speech with the support of local police – were marred by violence and looting from others taking advantage of the moment. Glendale and Los Angeles County remain in a state of emergency with curfews in effect. The GAOR building at 124 S. Isabel St. as of today has not been subjected to violence or vandalism, and more importantly, we are grateful that GAOR members and staff are staying safe. We are all...

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New Open House Rules

Open House New Rules

_News Topics, C.A.R. / NAR, CAR Updates, Member Center FAQs, MLS, MLS iTech Updates

The Glendale Association of REALTORS® adheres to the C.A.R. guidelines (Log In Required) for showing properties using social distancing methods. In short, NO Open Houses are allowed under COVID-19.  Your office must have a policy that complies with CDC and CAL-OSHA guidelines, if your office doesn’t have one, then I suggest adopting the California Association of REALTORS® BPPP guidelines. Specifically: Sellers Providing Declarations Arranging showings Viewing the Property Provision of Sanitation Products and Protocols Cleaning and Disinfecting the Property Visitors Agreeing to “Posted Rules for Entry”...

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Rapattoni Tips and Tricks

Rapattoni Tips & Tricks

Member Center FAQs, MLS iTech Updates

Rapattoni periodically posts ‘Tips & Tricks’ for iTECH MLS users. The information provided in these posts is intended to help you become more familiar with all the great features and utilities offered in the Rapattoni (iTECH) MLS. Remember, your ‘Tips and Tricks’ link is available on your iTECH MLS Home page. Locate the Support Center module on your MLS Home page and click the ‘Tips and Tricks’ link....

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2020 Sponsorship Opportunities Now Available at GAOR

GAOR, Member Center FAQs

Reserve your space today for sponsoring several events at GAOR throughout 2020. At GAOR we are celebrating our 100th Year and we invite you to be a part of this historic milestone. Put your logo and your product and service offerings in front of 1,600 REALTORS® in Glendale and surrounding communities while participating in events of all sizes. Download GAOR’s 2020 Sponsorship Package to find the investment that is right for your organization. We can also build with you a special custom sponsorship or spread your investment across several different sponsorship tiers. Contact David Kissinger at GAOR for more information. Download 2020 Sponsorship Package and contact GAOR to reserve your space today! Sponsorship tiers are limited. 2020 Sponsorship Package...

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RAF - REALTOR® Action Fund

What Is RAF Doing For You?

C.A.R. / NAR, Member Center FAQs, Realtor Action Fund, Realty Services

Help Protect Your Livelihood CONTRIBUTE TO THE REALTOR® ACTION FUND TODAY! Vote – Act – Invest  Learn More Through This Video Overview! Note:  Political contributions are not tax-deductible as charitable contributions for federal and state income tax purposes. Contributions to the REALTOR® Action Fund are voluntary, and the amounts above are only guidelines; you may give more, less, or nothing at all. RAF – REALTOR® Action Fund – Contribution Form...

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